Carefree IT and
Network Management
A stable IT infrastructure is the backbone of each organisation. At Node24 we ensure a reliable, safe and scalable IT environment that grows with your company. Whether it's daily IT tasks, troubleshooting or optimizing your networks, we make sure your systems always work as they should.
What we offer:
- Continuous monitoring: 24/7 monitoring your IT systems to prevent disruptions.
- Optimization: Improving network performance and reliability.
- Security: Advanced firewalls and access checks to protect your company.
Sectoral applications:
- Hospitality: Always stable Wi-Fi and reservation systems for a flawless guest experience.
- Production: Minimize downtime by quick detection and troubleshooting.
Practical and
Future opinion
Our strategic IT approach helps companies tailor their technology to their business goals. We analyse your current IT environment, identify bottlenecks and offer concrete solutions that ensure growth and efficiency. Our experts think beyond technical solutions: We'll help you build an IT strategy ready for the future.
What we offer:
- IT analysis: Thorough evaluation of your current IT infrastructure.
- Innovative tools: Application of the latest technologies to increase efficiency.
- Growth plans: IT strategies that make your organization future-proof.
Sectoral applications:
- Hospitality: Improve customer experience with integrated systems such as smart reservation tools.
- General government: Optimize processes with safe, efficient IT solutions.
Scalable cloud solutions
Customized
With our cloud solutions, you can access your systems and data at any time and anywhere. We offer hybrid and full cloud solutions that are safe, scalable and cost-efficient. Whether you want to back up, expand your storage or migrate completely to the cloud, we help you with every step.
What we offer:
- Cloud migration: Seamless transition to cloud-based systems.
- Hybrid solutions: Combine local storage with cloud functionality.
- Backup & Recovery: Safe storage and fast access in case of data loss.
Sectoral applications:
- Healthcare: Safe storage and access to patient data.
- Retail: Real-time inventory management via cloud systems.
Protect your business
against threats
Cyber threats are becoming increasingly complex, but we ensure that your company is always protected. From firewall management to real-time threat detection, our security solutions are designed to protect data and systems from attacks. We focus on prevention, so that your company continues to work without interruption.
What we offer:
- Threat Intelligence: Analysis of threats before they can do damage.
- Firewall management: Protection from unauthorised access.
- Compliance solutions: Meet GDPR and other regulations.
Sectoral applications:
- Hospitality: Security of payment systems and guest data.
- Production: Protection against ransomware and industrial spying.
24/7 Monitoring and
quick support
Downtime kills businesses. Therefore, we offer proactive monitoring and direct support to solve problems before they arise. Our team is standing by 24/7 to monitor your systems to keep your business processes running smoothly.
What we offer:
- Real-time monitoring: Permanent control of your IT environment.
- Quick interventions: Direct action in case of disturbance or attack.
- Regular reports: Understanding system performance and improvement points.
Sectoral applications:
- Hospitality: Continuous POS systems for optimal customer experience.
- General government: Avoid malfunctions in critical infrastructure.
Interactive training
for your team
Employees are often the weakest link in cybersecurity. Our trainings make your team aware of digital threats and teach them to work safer. From phishing simulations to best practices in data security, we help you create a culture of security awareness.
What we offer:
- Practical workshops: Realistic exercises for daily situations.
- Phishing tests: Recognize and prevent cyber attacks.
- Certification: Show that your organization is security conscious.
Sectoral applications:
- Hospitality: Train your staff to use secure payment methods.
- Healthcare: Teach employees to handle sensitive patient data safely.
Efficient support without
per agent costs
ResolvePro is all-in-one helpdesk and support solution for companies that want to manage customer questions efficiently and professionally. No expensive per-agent costs as at Zendesk, but a flexible and scalable platform with WhatsApp, VoIP and AI optimized knowledge bank updates. Everything you need in one solution.
✅ Automatic ticket allocation . Tickets go directly to the right department or employee.
✅ WhatsApp, Microsoft Teams & VoIP Integration Customers communicate via their preferred channels.
✅ AI optimized knowledge bank Automatic updates without AI risk derivatives.
✅ Multi-Language . Supports all languages.
✅ No per-agent charges Fixed price per month, scalable and fair.
✅ Personal service Direct contact and full support.
Benefits of ResolvePro
Less work, faster support, no hidden costs
✔ Faster response times Automatic allocation of tickets saves time.
✔ Flexible integrations Links to WhatsApp, VoIP, email and more.
✔ No hidden costs . No per-agent licenses, always a fixed price.
✔ Customisation and branding Adaptable to your corporate style and workflow.
✔ Continuous optimisation AI updates improve default responses without errors.
How does ResolvePro work?
Simple implementation in 3 steps
1. Setup & Integration
✔ We help with a fast implementation, tailored to your workflows.
✔ Links with VoIP, WhatsApp and email will be set immediately.
2. AI optimized knowledge bank
✔ Every month we analyze support questions and optimize standard responses.
✔ Companies retain full control over their knowledge base and templates.
3. Working directly more efficiently
✔ Employees can access the right information more quickly.
✔ Customers receive consistent and accurate answers, through each channel.
What makes ResolvePro better than for example Zendesk?
Why choose us?
| Feature | Resolve Pro | Zendesk |
|---|---|---|
| Price model | Tailored per situation, can be beneficial | Per agent, fast expensive |
| WhatsApp & VoIP | Fully integrated | Additional costs |
| AI Optimization | Safe, no faulty AI reactions | Automatic, risk of bad answers |
| Personal service | Yes, direct contact | Large organization, impersonal |
| Flexibility & customization | Fully customizable | Fixed system, little customization |
💡 With ResolvePro you get all the benefits, without the disadvantages.
Who is ResolvePro for?
Perfect for companies that want to make support smarter
🏨 Hotels & Hospitality → Deal with guest questions faster and more efficiently.
🏢 SME & Service providers → Centralize customer contact at no high cost.
🛠 Technical support teams → Automated ticket handling with knowledge bank updates.
Start today with more efficient support
Make your support smarter, faster and cheaper
"Contact us and find out how ResolvePro can improve your support process."
Why customers choose
Node24
Our approach is about measurable results and satisfied customers. Here are a few numbers that show what to expect when working with Node24.
Everything you want to know about our
services
Node24 works with companies in various sectors including hospitality, health care, technology, government, production, and more. Our solutions are always tailored to meet the specific needs of your sector.
We offer 24/7 monitoring and support. Once a problem is detected, we immediately intervene to minimize downtime. During office hours you can count on direct support from our support team. Outside office hours we use a ticket system. Once a ticket has been created, the problem is immediately forwarded to our on-call engineers, who immediately start working to solve the situation.
Absolutely! We offer cloud migration solutions that are implemented smoothly and without interruptions. We ensure secure data transfer and train your team to make optimal use of the cloud.
Yes, we provide security training to make your team aware of digital threats and to teach them to work safely. Our trainings are interactive and tailored to your organisation.
Our cybersecurity solutions include firewalls, encryption, real-time monitoring and compliance tools to ensure that your data is always protected.
The costs of our services depend on your specific needs and the extent of the solution. Please contact us for a Customised quotation.
Sure! We often work with internal IT teams to add our expertise where necessary. We will ensure smooth cooperation without overlap.
Yes, our solutions are scalable and suitable for both small and large companies. We tailor our services to your specific needs.
Always available, always involved
At Node24, you're never alone. Whether you have an urgent question, need technical support, or seek advice: our team is ready to help you quickly and professionally. Customer satisfaction is our top priority.
Any questions?
We have the answers.
Do you have a question that won't be answered here? Please feel free to contact us. Our team will be happy to help you!
Transistorstraat 53a
1322 CK Almere
SK: 67888658
letsdoIT@node24.nl
- Hospitality
- Energy
- Technology
- General government
- Production
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